| |
Bronze |
Silver |
Gold |
Platinum |
Platinum Plus |
| Upto 2 hours per month support via E-mail and Telephone |
X |
X |
|
|
|
| Unlimited monthly support via E-mail and Telephone (subject to fair use) |
|
|
X |
X |
X |
| Internal Audits – 2 bi-annual visits |
|
X |
|
|
|
| Internal Audits – 4 Quarterly Visits |
|
|
X |
X |
|
| Internal Audits – 7 visits over 12 months |
|
|
|
|
X |
| Annual compliance audit (ISO 9001) |
|
X |
X |
X |
X |
| Annual compliance audit (ISO 13485) |
|
X |
X |
X |
X |
| Mangement Review Preperation (up to a maximum of 3 days) |
|
X |
X |
X |
X |
| Management Review Minutes and Report |
|
X |
X |
X |
X |
| Quality System Induction Training – up to 2 visits per year |
|
|
|
X |
X |
Additions
If you have any additional requirements that are not listed as part of a service agreement, please contact us as we would be pleased to discuss them further with you. Additional days can also be purchased at any time for other requirements such as external suipplier audits, training services and other consultancy.
